SUHUL's Digital Transformation Solution for Restaurants

1. Operational strategy support service

   • This service is a project-based collaboration, providing periodic meetings and consulting advice. Actual results will vary depending on brand execution and on-site management conditions.

   • If the brand lacks internal driving force, it is recommended to arrange internal change leadership training at the same time to ensure the implementation of the strategy.

2. Cloud architecture construction and operation and maintenance

   • Cloud resource usage (such as AWS and GCP) is billed based on actual usage. Fees fluctuate depending on business traffic and feature settings. Please allow for budget flexibility.

   • Data security and backup services must be negotiated separately based on the customer's plan level. Unactivated services are not covered by warranty or disaster recovery support.

3. Digital Advertising Precision Delivery Solution

   • Ad performance is influenced by many factors (such as creatives, platform policies, budget, and consumer trends). SUHUL provides professional optimization recommendations but does not guarantee specific click-through rates or conversion rates.

   • All advertising will be carried out after the client confirms the budget and goals. No refund mechanism will be provided later.

4. CRM + CDP Integration Service

   • Customers are required to provide first-party member data or historical sales records to facilitate system integration and the establishment of behavior prediction models.

   • If data cleansing and standardization is performed by SUHUL, a technical service fee will be charged based on the hours worked. We must obtain legal authorization from the customer to process customer data.

5. Franchise/direct sales strategy

   • SUHUL provides consulting advice including business models, franchise manuals, operating SOPs, and financial simulations. Actual franchise recruitment results are influenced by brand awareness, product strength, and market competition.

   • If you need to organize franchisee screening or matchmaking activities on your behalf, it will be priced as an independent project.

6. Store digitalization and system construction

   • The store's POS, queuing/number collection, and ordering systems are designed and standardized according to brand requirements. The implementation and testing period must be coordinated with the store's actual construction schedule and Wi-Fi/network environment.

   • If hardware is involved (such as tablets, cash registers, and IoT sensing devices), it will be listed separately based on market prices. Warranty and repair terms will be subject to the supplier's contract.